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Legal

Terms & Conditions

These terms set out who you are dealing with, what we sell, and how this site may be used.

Last updated: 19 October 2026

Who we are

olivkomalaysia.com is operated by Easy Global Ventures Sdn. Bhd. (1262161-H), the sole authorised importer and distributor of Olivko in Malaysia.

We operate from Seri Kembangan, 43300 Selangor, Malaysia.

Company registration no.: 1262161-H

Registered address: Lot 11, Jalan 6/9, Kawasan Perusahaan, 43300 Seri Kembangan, Selangor

Using this site

  • This site is for personal, non-commercial use.
  • Site content may change at any time without notice.
  • Please do not copy, scrape or republish site content without written permission.
  • We do not warrant that the site will be uninterrupted or error-free at all times.

Products & pricing

  • All prices are shown in Malaysian Ringgit (MYR).
  • Prices and stock availability may change at any time before an order is confirmed.
  • Every Olivko bundle includes one complimentary jar of Madu Habbatussauda.
  • Product photographs and promotional graphics are for illustration.

Orders & payment

Your order is an offer to buy. A contract is formed when we confirm that order after your payment has been received.

We may decline or cancel an order — for example if stock runs out or there is an obvious pricing error — and will refund in full any payment already taken.

Accepted payment methods: FPX online banking, DuitNow, credit and debit cards (Visa, Mastercard).

All payments are processed securely through Billplz. Your card details are entered on Billplz's own page and are never stored by us.

Delivery

Delivery area, rates and estimated times are set out in full on the Delivery & Returns page.

Returns & refunds

Unopened items in their original packaging may be returned within 7 days of delivery. To start a return, contact us by email or WhatsApp.

Return postage is paid by the customer, unless the item arrived damaged, faulty or incorrect.

Damaged or incorrect items: report within 48 hours of delivery, with photographs.

Approved refunds are paid within 7 working days to the original payment method.

We do not offer exchanges; an approved return is refunded.

Product information & claims

Product information on this site describes measurable characteristics, origin and third-party certifications. It is not medical or nutritional advice, and is not a claim that the product prevents, treats or cures any condition.

If you have a medical condition or allergy, or are pregnant or breastfeeding, please consult a health professional before changing your diet.

If the information printed on product packaging differs from the information on this site, please contact us before making a purchase decision.

Intellectual property

The Olivko name and marks belong to the brand owner. The text, layout and graphics of this site belong to Easy Global Ventures Sdn. Bhd. unless stated otherwise.

Liability & governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.

Our liability for an order is limited to the amount you paid for that order.

We are not liable for indirect or consequential loss, including loss of profit, time or opportunity.

We are not liable for delays caused by matters outside our reasonable control, including courier disruption, natural events or acts of authority.

Nothing in these terms limits your statutory rights under the Consumer Protection Act 1999 or other Malaysian consumer law.

Changes to these terms

We may update these terms from time to time. The date of the last update is shown at the top of this page. The terms that apply to an order are those in force on the date the order was placed.

Contact us

Email: info@easygv.com

Phone: 011-1122 2215

Message us on WhatsApp